Effective Date: July 7, 2025

 

1. Our Commitment to Your Privacy

 

Shiva Strategies Inc. ("we," "us," or "our") is a business consulting firm committed to the highest standards of confidentiality and data protection. This Privacy Policy outlines our practices for collecting, using, and safeguarding information, and it applies to visitors of our website, shivastrategies.com (the "Site"), as well as our prospective and current clients.

This policy distinguishes between:

• Website Data: Information collected from visitors to our Site.

• Client Data: Confidential information provided to us within the scope of a professional consulting engagement.

Please read this policy carefully. By using our Site or engaging our services, you acknowledge and agree to the terms outlined below. We reserve the right to amend this policy, and any changes will be reflected by updating the "Effective Date."

 

2. Information We Collect

 

We collect information to operate effectively and provide you with the best possible service. The type of information we collect depends on your interaction with us.

 

A. Website Data (Collected via shivastrategies.com)

 

• Information You Provide Directly: When you use our "GET IN TOUCH" form, subscribe to our newsletter, or otherwise contact us through the Site, we collect personal information such as your name, email address, phone number, company name, and any message you provide.

• Information Collected Automatically: When you browse our Site, our servers may automatically log "Derivative Data," including your IP address, browser type, operating system, access times, and referring pages. We may also use cookies and other tracking technologies to enhance your experience and analyze Site usage. This helps us understand our audience and improve our content and offerings.

 

B. Client Data (Collected During Consulting Engagements)

 

As a business consulting firm, we may be entrusted with sensitive and confidential information essential for providing our services. This "Client Data" is distinct from Website Data and is governed by a formal consulting agreement (e.g., Master Services Agreement, Statement of Work, Non-Disclosure Agreement).

• Client Data may include, but is not limited to: Business plans, financial records, employee information, customer lists, product roadmaps, intellectual property, trade secrets, and other proprietary information shared with us for the purpose of the engagement.

 

3. How We Use Your Information

 

Our use of information is strictly tied to the context in which it was collected.

 

A. Use of Website Data

 

We use information collected from our Site to:

• Respond to your inquiries and service requests.

• Provide you with information about our services, articles, and insights.

• Send newsletters or other marketing communications, from which you can opt-out at any time.

• Analyze and improve the functionality and user experience of our Site.

• Prevent fraudulent activity and ensure the security of our Site.

 

B. Use of Client Data

 

Client Data is used exclusively for the purpose of fulfilling our contractual obligations to that client. This includes:

• Conducting analysis for strategic planning, competitive intelligence, due diligence, and other contracted services.

• Developing strategies, reports, and deliverables as outlined in the client agreement.

• Communicating with the client regarding the engagement.

Crucially, we do not use confidential Client Data for any other purpose, such as marketing, case studies (without explicit, written consent), or improving services for another client.

 

4. How We Share and Disclose Information

 

 

A. Sharing of Website Data

 

We may share Website Data with trusted third-party service providers who assist us in operating our business. These include:

• Analytics Providers (e.g., Google Analytics) to understand website traffic.

• CRM and Marketing Automation Platforms to manage communications.

• Hosting and IT Service Providers who maintain our technical infrastructure. We ensure these providers adhere to strict data protection standards.

 

B. Disclosure of Client Data & Our Commitment to Confidentiality

 

Confidentiality is the bedrock of our client relationships.

• We do not sell, rent, trade, or otherwise disclose Client Data to third parties.

• Access to Client Data is restricted to authorized personnel at Shiva Strategies Inc. who have a direct need to know for the purpose of the engagement and are bound by strict confidentiality obligations.

• We will only disclose Client Data if required by a legally binding court order, subpoena, or other valid legal process. In such an event, we will notify the client to the extent legally permissible.

• If a project requires collaboration with a third-party subcontractor, we will only share necessary Client Data after obtaining your explicit consent and ensuring the subcontractor is bound by a confidentiality agreement at least as restrictive as our own.

 

5. Data Security and Retention

 

We implement robust administrative, technical, and physical security measures to protect all information we hold. This includes access controls, encryption of data in transit and at rest, and regular security assessments to safeguard against unauthorized access, use, or disclosure.

• Website Data is retained for as long as it is relevant for our marketing and communication purposes or until you request its deletion.

• Client Data is retained, managed, and destroyed in accordance with the terms specified in the client agreement and applicable legal requirements.

 

6. Your Data Protection Rights

 

You have rights regarding your personal information. Depending on your location (e.g., EEA/GDPR, California/CCPA), these may include the right to:

• Access a copy of the personal information we hold about you.

• Request that we correct or update your information.

• Request that we delete your information.

• Opt-out of marketing communications.

To exercise these rights, please contact us. Note that rights regarding Client Data may be subject to the terms of the governing client agreement and legal obligations.

 

7. Third-Party Links

 

Our Site may contain links to other websites. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices.

 

8. Contact Us

 

For any questions, concerns, or requests related to this Privacy Policy, please contact us at: contact@shivastrategies.com